How Can We Help?

To create an account, click on the "Sign Up" button in the top right corner. Fill in your details including name, email, and password. Verify your email address through the link sent to your inbox, and you're all set!

Click on "Forgot Password" on the login page. Enter your registered email address, and we'll send you a password reset link. Follow the instructions in the email to create a new password.

Yes, you can delete your account anytime. Go to Settings > Account > Delete Account. Please note that this action is permanent and all your data will be removed from our system.

Browse salons near you, select your preferred salon, choose a service and available time slot, and confirm your booking. You'll receive a confirmation email and SMS with all the details.

Yes, you can cancel or reschedule up to 6 hours before your appointment time. Go to "My Bookings", select the appointment, and choose "Cancel" or "Reschedule". Cancellations made within 6 hours may not be eligible for refunds.

If a salon cancels your appointment, you'll receive immediate notification and a full refund. We'll also help you find alternative slots at the same or nearby salons.

We accept all major credit/debit cards, UPI, net banking, and popular digital wallets. All transactions are secured with industry-standard encryption.

Refunds are processed within 3-5 business days from the date of cancellation. The amount will be credited to your original payment method.

Absolutely! We use bank-level encryption and comply with PCI DSS standards. We never store your complete card details on our servers.

Try clearing your app cache or browser cookies. Make sure you're using the latest version of the app. If the problem persists, contact our support team with details about the issue.

Check your device notification settings and ensure Aesthetic Code has permission to send notifications. Also verify that you haven't disabled notifications in the app settings.

We support the latest versions of Chrome, Firefox, Safari, and Edge. For the best experience, we recommend using Chrome or Safari on mobile devices.